Privacy policy

At Bacarta, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases from us.

1. Information We Collect

We may collect the following types of personal information:

  • Full name

  • Email address

  • Phone number

  • Billing and shipping addresses

  • Payment information (processed securely through our payment providers; we do not store full payment card details)

  • Order history

  • IP address, browser type, device information, and website usage data

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Provide customer support

  • Send order confirmations and shipping updates

  • Improve our website, products, and services

  • Detect and prevent fraud or unauthorized transactions

  • Comply with legal obligations

  • Send promotional emails if you have chosen to receive them

3. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Keep items in your shopping cart

  • Remember your preferences

  • Analyze website traffic and performance

  • Improve your shopping experience

  • Support marketing and advertising activities

You can manage or disable cookies through your browser settings, although some website features may not function properly.

4. Sharing Your Information

We do not sell your personal information.

We may share your information only with trusted third parties that help us operate our business, including:

  • Payment processors

  • Shipping and delivery providers

  • Website hosting providers

  • Analytics providers

  • Marketing platforms

  • Legal authorities when required by applicable law

These service providers are authorized to use your information only as necessary to provide their services.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure. While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy or to comply with legal, accounting, and regulatory requirements.

7. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your personal information

  • Restrict or object to certain processing activities

  • Request a copy of your personal data where applicable

To exercise these rights, please contact us using the information below.

8. Third-Party Services

Our website may contain links to third-party websites or use third-party services. We are not responsible for the privacy practices or content of those external websites.

9. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Us

Store name: Bacarta

Address: Marga Klompehoeve 107,2743 HW Waddinxveen, The Netherlands

E-mail: info@bacarta.com

Phone: +31 85 505 58 22

Opening hours: Monday through Friday from 09:00 to 17:00.

We always try to respond to your emails within 24 hours!